Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
Before
After
Before
After
Before
AfterThe CleanRun Air Duct Cleaning Mesa Guarantee
We stand behind every duct run we clean in Mesa because we’ve documented the inside of 52,000+ systems since 2013, and we know what honest work looks like. Our guarantee isn’t a marketing phrase - it’s a written promise on every job sheet, backed by the 365-Day Done Right Promise. If the work isn’t right, we make it right. No manager approval, no runaround. That means the plenum (the central distribution box) gets opened and photographed, every register gets sealed for negative-pressure extraction (suction-based cleaning that pulls debris out rather than pushing it deeper), and you receive a Documented Photo Record of every duct run before and after. We’re independently owned and operated under the Haven Standard, and Tomas Reyes, Owner, signs off on that standard personally.
What’s Covered
- Workmanship on every duct run. We guarantee that each supply and return line receives mechanical agitation with Rotobrush or Nikro equipment, followed by negative-pressure extraction, and that the result is verifiable in your photo record.
- Parts handling with zero surprise charges. If our crew finds a disconnected duct, damaged register boot, or compromised seal during cleaning, we photograph it, explain it, and quote any repair in writing before touching it - Haven Standard Clause 1, no exceptions.
- Cleanup that leaves no trace beyond cleaner air. We protect floors and furnishings, contain our hoses, and verify that every access panel is resealed; if we leave debris or damage, we return to correct it under the 365-Day Done Right Promise.
- On-time arrival with named, uniformed technicians. Haven Standard Clause 3: Verified Crews means your technician is background-checked and identified by name before arrival; if we’re delayed, we call - because your time in Mesa’s heat isn’t negotiable.
- Honest pricing with a written price before work starts. The quote you sign is the price you pay; no per-vent add-ons, no “discovered problems” after the panel comes off, no invoice that exceeds the written scope.
Our Satisfaction Promise
If something’s not right after we leave, you call (602) 632-0849 and we come back. That’s the entire process. No satisfaction survey that routes to a call center, no “we’ll review your case” email chain. The 365-Day Done Right Promise is a written guarantee on your job record, not a policy subject to manager discretion. Here’s how it works: you describe what you observed - maybe a register still blowing visible debris, maybe an access panel that rattles, maybe a photo that doesn’t match what you’re seeing now. We pull your Documented Photo Record from our files, compare it to your concern, and schedule a return visit. If we missed something, we fix it. If equipment failed - a Rotobrush head that didn’t fully agitate, a vacuum seal that lost pressure - we rerun the affected duct lines at no charge. Tomas Reyes, Owner, reviews every callback personally, because a guarantee that doesn’t cost us something when we fail isn’t a guarantee at all. In twelve years across Mesa, Gilbert, Chandler, and the East Valley, our callback rate stays low because we photograph every run; the photo record keeps us honest before it ever needs to keep us accountable.
BeforeAfterLicensed & Insured Backing
A guarantee is only as solid as the business behind it. CleanRun Air Duct Cleaning Mesa is state-licensed and insured & bonded, which means if a technician damages your HVAC system, your drywall, or your property during a duct cleaning, there’s real coverage - not a handshake and a hope. Licensing requires us to maintain current knowledge of mechanical codes and safety protocols; insurance means a claim gets handled by a carrier, not your homeowner’s policy. We publish our license status because Tomas Reyes, Owner, believes credentials should be verifiable, not buried in a footer. When you hire an unlicensed operator for duct work, you’re accepting liability for injuries on your property and damage to your system. Our licensing and insurance is the floor, not the ceiling; the Haven Standard builds on that foundation with background-checked crews, brand-name equipment from Abatement Technologies and Guardsman that customers can research independently, and the Free Second Opinion on any written estimate if you want to compare our scope and pricing to a competitor’s. The guarantee matters, but the structure behind it matters more.
How the Documented Photo Record Protects Your Guarantee
Every CleanRun job in Mesa includes a Documented Photo Record as a standard deliverable - not an upsell, not a “premium package.” Before the first panel comes off, the technician photographs the inside of each duct run with a borescope camera. After agitation and negative-pressure extraction, they photograph the same locations. You receive these images as part of your job record. This practice, held since our first job in 2013, does two things: it proves the work happened in the specific runs that were accessed, and it gives both of us a baseline if questions arise later. If a competitor’s “cleaning” left your ducts looking the same as when they arrived, you’d never know without a photo record. We show you what the camera showed: a 3-inch debris build-up at the first elbow, or a supply line caked with desert dust and pollen, or a return duct with construction debris from a 2007 remodel. The photo record turns a verbal promise into verifiable evidence.
What Our Guarantee Does Not Cover
We’re specific about what we stand behind so there’s no confusion about what we don’t. The 365-Day Done Right Promise covers our workmanship and the condition we leave your accessible ductwork in. It does not cover: new debris accumulation after we leave (pets, remodeling, filter neglect), pre-existing damage to ducts we documented and disclosed, or issues in inaccessible areas we could not reach with standard equipment. If your system has a collapsed flex duct behind a finished wall, we’ll photograph the restriction, explain it, and quote repair if it’s within our scope - but we don’t guarantee what we can’t see or access. We also don’t guarantee manufacturer equipment beyond what the maker warrants; our Honeywell, Aprilaire, and Guardsman products carry their own manufacturer terms, and we’ll share those with you at installation.
Free Second Opinion: Guaranteeing Fair Pricing
The Haven Standard includes a Free Second Opinion on any written estimate because price confidence is part of satisfaction. Bring us a competitor’s written quote for air duct cleaning, dryer vent cleaning, or duct repair in Mesa. We’ll put our own number next to it, line item by line item, in writing. No charge, no obligation. If our scope is broader - more runs included, actual register sealing instead of surface vacuuming, photo documentation included - we’ll show you exactly where. If our price is higher, we’ll explain why: maybe the competitor quoted per-vent pricing that balloons at invoicing, maybe they’re using shop-vac equipment instead of Rotobrush mechanical agitation, maybe they’re not photographing anything. The Free Second Opinion isn’t about undercutting; it’s about giving you the information to recognize honest scope from teaser pricing.
Your Written Job Record: The Guarantee in Black and White
When we finish, you receive: the written price you agreed to, the scope of work performed, the Documented Photo Record of every duct run, and the 365-Day Done Right Promise in writing. These aren’t digital receipts that disappear in your spam folder; they’re your proof of what was promised, what was done, and what we’ll stand behind. In Mesa’s climate - where summer dust storms load attics with fine particulate and monsoon humidity can turn neglected ducts into mold reservoirs - that paperwork matters if you sell your home, file an insurance claim, or simply want to verify that last year’s cleaning was worth it. We keep copies too, because a guarantee that only exists in your filing cabinet isn’t much of a guarantee.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Mesa, serving Mesa, Gilbert, Chandler, and the East Valley since 2013.